SHIPPING POLICY

Shipping is calculated on weight and distance,  after you've added your items to the cart, shipping charges will be calculated.

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All shipments are shipped out within 24 to 48 business hours.  If a trackable shipping service was selected, an email will be sent with the tracking number.

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Please note that Thriving Tress is not responsible for any damage, stolen or delayed shipment.

RETURN & EXCHANGE POLICY

Due to hygienic reasons, Thriving Tress is unable to accept exchanges or returns. If it was an error on our behalf, please send a message on the contact page, or send an email to thrivingtress@gmail.com, so that we can fix the situation as soon as possible.